Container Hire and Storage Terms

Summary of our agreement

The following terms and conditions are important. Please read them carefully to ensure compliance and a smooth, trouble-free storage experience.

All payments are due in advance, on the invoice date shown.
Payments must be made by Standing Order (preferred) or Bank Transfer (both free and simple).
Card payments are accepted but will incur a processing fee to cover payment provider costs — typically 1.5% for UK cards and 2.5% for international cards. Make a Card Payment.

If payment is not received by the invoice date, you do not have permission to enter the yard.
If payment remains outstanding 14 days after the invoice date, physical access to your storage area may be restricted, and legal recovery action may be taken through the government’s Money Claim Online service. You will be liable for any court fees and associated costs.
Avoid delays and additional charges — Make a Payment

You must inform us immediately of any change to your address, contact number, or payment details.

If you wish to end your storage agreement, please provide at least two weeks’ notice.
We will also provide two weeks’ notice should we need to terminate the agreement from our side.

You must keep your storage space clean and tidy.
When vacating, ensure the container is completely emptied and left in good condition.

Only store items that you own and that are suitable for container storage.

The following items are strictly prohibited:

Rubbish, dirt, rubble, asbestos, or any materials that should be in a skip
Hazardous, illegal, or flammable materials
Animals or any living creatures
Violations may be reported to the relevant authorities and may result in immediate termination

Do not block access routes or leave rubbish anywhere on-site
Do not damage the interior of the container — including walls, sides, floor, or roof
Do not drill, screw, or fix anything to the container
Do not leave any items outside the container, warehouse, or designated storage area

Please note that shipping containers can experience condensation (“container rain”) due to natural temperature changes.
Moisture from items such as timber, textiles, or unwrapped goods can evaporate and condense on the ceiling.
This is a known characteristic of container storage and cannot be completely avoided.

Your goods are not insured by us.
If you require cover for loss, theft, or damage, you must arrange your own insurance before storing goods.

By storing goods on our site, you confirm that you accept and agree to all terms outlined above.

For any questions or further clarification, contact us via our Contact Page.

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