Springhill, Wellington, Telford, Shropshire, TF1 3NA
Here are some answers to common questions about our self-storage and parking solutions. If you have further questions, feel free to contact us.
What is self-storage, and how does it work?
Self-storage allows you to rent secure storage space to store personal or business items. At H W Pryce & Son Ltd, you can access your unit 24/7 in our secure yard.
What sizes of storage containers do you offer?
We provide 20ft x 8ft steel storage containers, ideal for both personal and business use.
How secure is your storage facility?
Our yard is gated and monitored to ensure the security of your belongings. Customers are required to lock the gate when entering and leaving.
How do I pay for my storage unit?
You can pay via Standing Order or Bank Transfer. Debit and credit cards are also accepted but incur a 2.5% processing fee.
Are there any additional fees I should know about?
There are no hidden fees, but customers must pay their agreed monthly fees in advance.
What items am I not allowed to store?
Hazardous materials, flammable items, illegal goods, perishable food, and live animals are prohibited. For a full list, please refer to our Terms and Conditions.
Can I access my storage unit 24/7?
Yes, our facility allows 24/7 access for your convenience.
What should I do if I lose my key?
We use a gate code instead of keys. Please contact us if you need assistance.
How do I move my items into the storage unit?
Customers are responsible for transporting their items to our facility. Use a vehicle or hire movers for large items.
Do you offer assistance with moving or loading?
We do not provide moving services but can recommend local moving companies upon request.
What happens if I need a larger or smaller storage unit?
If your storage needs change, contact us, and we’ll do our best to accommodate you with another unit if available.
Still have questions? Contact us, and we’ll be happy to assist!